The Papilla Clean Promise
The Papilla Clean Promise

Papilla Clean Promise

Using up-to-date NEA approved protocols and service measures to enhance Papilla’s cleaniliness.

clean lab logo

Partnering with industry experts Clean Lab and Aadwolf Peskare.

strengthening protocols

Strengthening protocols to give our clients greater confidence.

Rigorous Cleaning Procedures

Since the beginning, Papilla has had strict measures in place for the protection of our clients. Single use disposables, individual Stem Cell serum bottles and alcohol wipe downs after each client are some long standing commitments we have towards preventing cross contamination.

Our beliefs have now expanded with additional COVID-19 best practices, put in place to reflect the advice of NEA and global health authorities. Developed in partnership with Clean Lab and Aadwolf Peskare, Papilla’s Clean Promise includes deep cleaning using hospital-grade disinfectants, using disposable hospital grade floormats at the entrance to reduce contamination from shoes, and many more evolved procedures throughout the centre.

Latest Updates


No contact at check-in using SafeEntry system, contactless temperature checking, touchless transactions, sanitizer stations and contactless check-out.


Hair seats and Facilities

Wipe down of seats using disinfectant after every client. Socially distanced seating. Additional and more frequent deep cleaning of high touch surfaces.



Use of protective equipment by all staff. Colleague training and updating of sanitization protocols, vetted by appointed partners to provide elevated cleanliness standards. Mandatory temperature checking twice a day.

Papilla’s Clean Promise

With the newly updated measures in place since 2 June 2020, clients are reassured that for Papilla, just being good enough is not enough. We are committed to high levels of cleanliness, sanitization and safety.

Clean Lab Certificate of Cleanliness For Papilla

papilla clean certificate


1_entry and counter
2_entry and country
3_waiting area
4_waiting area
5_treatment room
6_computer room
7_treatment room
8_treatment room
9_hair washing area
10_hair washing area
11_hair treatment room
12_hair treatment room
13_locker and pantry
15_whole premises
16_whole premises


Papilla Consultation Room liz
papilla VIP room
papilla bottles

391 Orchard Road, Ngee Ann City, Tower B #05-25AB, Singapore 238873

+65 6465 4565
+65 9154 4519 

OPENING HOURS: Mon to Fri: 11.30am - 8.30pm | Sat, Sun & Ph: 11am - 7pm